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Frequently Asked Questions

Frequently Asked Questions

Are the Griffin Pocket Tools TSA compliant?

Yes. Any tool under 7" without a sharpened edge can be carried on board the plane.

 

Do you offer military or emergency services discounts?

Of course we do! Send an email to info@griffinpockettool.com with your information and we will respond back shortly.

 

What is the 'Griffin Shipping Guarantee'?

We guarantee that all orders for in-stock, non-custom items will ship within 24 hours or we will refund you your shipping costs. This guarantee does not include weekends, holidays or if otherwise notified.

 

I would like to purchase a custom Griffin Pocket Tool® how do I do that?

Order Here 

Find the option for Custom. Once you have placed the order please send an email to info@griffinpockettool.com referencing "Custom Order" with your order number. If you have a specific file or design please include that with the email.

 

How is the Griffin Pocket Tool® made?

Each tool is now EDM wire cut and then the Scoring Tool, Pry Tool, and outside edges are CNC milled.

 

Where is the Griffin Pocket Tool® manufactured?

The Griffin Pocket Tool® was designed in the US and is currently produced over-seas. Once the Griffins are cut and milled they are sent to the US where they are cleaned, finished and packaged.

 

Shipping:

Delivery time depends on which shipping method selected.

Standard Shipping - First Class USPS | Usually 2-7 Business Days

Expedited Shipping - Priority USPS | Usually 1-3 Business Days

Priority Express Shipping - USPS Express | Usually 1 Business Day
International shipping depends on the country and method you choose. We will ship to most countries.

Return Policy:

Every Griffin Pocket Tool® comes with a 30-day return policy. If you are unhappy with the product for whatever reason and it is still in new/unused condition you are welcome to return the product for a full refund or exchange. After 30 days, we will warranty the product for the life of the tool.
Email: info@griffinpockettool.com for an RMA number.