Standard Shipping -
First Class USPS | Usually 2-7 Business Days
Expedited Shipping -
Priority USPS | Usually 1-3 Business Days
Priority Express Shipping -
USPS Express | Usually 1 Business Day
First Class International Shipping -
Usually 7-30 Business Days (Depends on the receiving country.)
Priority International Shipping -
Usually 7-10 Business Days (Depends on the receiving country.)
Typically our turn around time on in-stock non custom orders is 24 hours during non holiday business hours.
Expect a delay of 1-10 business days on all custom orders. Custom orders include Sand Blasted Finishes, Lasered Engraved Series and Personalized.
All Regular, Non Custom / Limited Griffin Pocket Tool®'s comes with a 30-day return policy. If you are unhappy with the product for whatever reason and it is still in new/unused condition you are welcome to return the product for a full refund or exchange. We unfortunately cannot refund or exchange any custom designed tool since they are made to order.
We offer a Limited Lifetime Warranty for the life of the tool.
We will not cover any breakage or disforming due to excessive and/or strenuous use that is outside the standard everyday uses. This includes excessive wrench torc, prying, load bearing or other unintended uses.
Proof of purchase is required. You must be the original owner and the product was purchased directly from us or one of our authorized dealers.
Email: firstname.lastname@example.org for an RMA number.